Legal

Privacy Policy

Last updated: February 2026

1. Information We Collect

When you use NXRDEN Store, we collect the following information:

  • Account Credentials — Roblox username and password, required for order delivery
  • Backup Codes — Optional 2FA backup codes, only if you provide them
  • Transaction Data — Order details, amounts, timestamps, and payment status
  • Usage Data — Browser type, device information, and page interactions (collected automatically)

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Verifying payment and preventing fraud
  • Providing customer support
  • Improving our service and user experience

3. Account Security

We take the security of your Roblox credentials seriously:

  • Credentials are transmitted over encrypted connections (HTTPS/TLS)
  • Account data is stored temporarily and only for order processing
  • We do not share your credentials with any third party
  • Access to stored credentials is restricted to authorized systems only

4. Payment Information

We do not store credit card numbers, bank account details, or e-wallet credentials. All payments are processed through the QRIS (Quick Response Code Indonesian Standard) payment infrastructure, which is managed by authorized Indonesian payment service providers.

5. Data Storage & Retention

  • Order records are retained for up to 12 months for support purposes
  • Account credentials are deleted within 48 hours after order completion
  • Service data is stored on Firebase (Google Cloud infrastructure)

6. Third-Party Services

We use the following third-party services:

  • Firebase — Database and hosting (Google LLC)
  • Cloudinary — Image storage and optimization
  • Vercel — Application hosting and deployment

Each of these services maintains their own privacy policies and security standards.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Opt out of non-essential data collection
  • Contact us with any privacy concerns

8. Contact

For privacy-related inquiries, contact us at noxzzl04@gmail.com or through our Contact page.